Corian

  • Do you provide samples?
  • Samples are free if visiting the www.corian.co.uk website
  • Are there different finish options?
  • There are three types of countertop finishes: matte, semi-gloss and gloss. All Corian sinks have the matte finish.
  • Can a Corian top be repaired if damaged?
  • Thankfully yes, Corian tops are easily maintained or at worst repaired
  • How do I clean Corian worktops?
  • Regularly clean your surfaces with a damp cloth. Dry-off worktops to avoid dull patches appearing where hard water and soap residues may have been left behind during daily use. A light neutral (PH7) detergent may be safely added. Avoid the use of abrasive cleaners or scour pads. Use a spray cleaner, which can be applied to surfaces to clean and maintain the surface shine
  • Can I use Corian in a bathroom?
  • Yes works well as a shower wall instead of tiles
  • I don’t see the Corian colour that I want?
  • The colours on our calculator are the ones guaranteed by DuPont™, additional Corian colours are available but may require a disclaimer against complaints for scratching.
  • Do you supply only?
  • Though you are required to have your DuPont Corian certificated, before we can supply to you.
  • How do I care for Corian?
  • Routine daily care and maintenance of Corian is easy. But, because cleaning practices differ around the world, Soapy water or ammonia-based cleaners will remove most dirt and stains from all types of finishes. However, slightly different techniques must be used to remove difficult stains, depending on the finish. Please contact your source for Corian for more information.
  • How accurate is the online estimate?
  • The end price will be as accurate as your sizes and supplied information.
  • Will Corian work with other textures?
  • Corian combines well with tile, stainless steel, wood, Corian or glass
  • Are the joints in Corian Worktops apparent?
  • Usually not at all though with a lighter colour a keen eye may be able to spot a slight hairline join
  • Is your Corian the same as I’ve seen elsewhere?
  • Yes exactly the same, Corian is a product that is manufactured under license and must adhere to the exact production specification. The only difference is the price
  • Why is your Corian so much less than other quotes we’ve had?
  • We simply trim the margin and pass the discounts to the customer
  • How does Corian compare with other solid surfaces?
  • Corian has 7 price bands. Based on mid range from both worktop types, the price will be about equal. In comparison to Corian type material (also available from Kitchen Worktops Direct) the price compares well in Corian’s favour. As we offer a genuine 35% discount off all material and fabrication costs of your bespoke top it makes Corian a very worthy competitor indeed against all other solid surface types along with the assurance that 30 years of market experience Corian boasts
  • Are all Corian colours the same price?
  • Corian has 7 price bands A to G with A being the cheapest G being the dearest. If your first quote on our online quote is more than you hoped, simply try another Corian colour.
  • What Corian sink colours do you have?
  • Several ranges of Corian sinks and bowls are available.There are four standard colours which are available in all ranges.These are Bone, Cameo White, Glacier White and Vanilla. The full range of Corian colours is available in the Trevino range of bowls, and in the Mixa range of sinks. The Mixa sink range incorporates a stainless steel base into the sink.
  • Can I cut and prepare directly on the worktops?
  • Cutting foods on the solid surface worktops though possible you are recommended to use a chopping board to prevent scratching.
  • Can I place hot pans on the Corian?
  • Hot pans should always be placed on pan rests, platters or something similar.
  • What sink do you recommended?
  • As with any solid surface undermounted sinks will always appear better than an inset option. Most aesthetic would be a Corian moulded sink available in 4 pastel colours. Alternatively you could fit a very practical Corian moulded “mixa sink” available in all Corian colours but with a stainless steel base. Other options are of course Ceramic or stainless steel.

 

     Placing an Order

  • Can I cancel my order?
  • Yes orders can be cancelled according to Go Worktops terms and conditions
  • Can I schedule more than one order at a time?
  • Yes
  • Can I order anyway if it’s back ordered?
  • Yes
  • What forms of payment do you accept?
  • Credit/debit and cheque. Please allow 5 working days for cheques to clear.
  • Do you accept secure credit card transactions on your website?
  • Yes
  • I was unable to complete my order on the website, what should I do?
  • Simply email or call during normal UK office hours to complete your order.
  • How far in advance can I place my order?
  • As far as you wish though a deposit may be required.
  • Is there a minimum order?
  • No minimum order though there may be a delivery surcharge.
  • How will I know that my order has been received and processed?
  • Your order will be confirmed by email and on most occasions a delivery date will be advised.
  • Do you accept payment plans?
  • Not at this moment in time.
  • Do you have any coupons or special offers?
  • Go Worktops Ltd aims to sell all their products at special offer price.
  • Will you match the sale price of one of your competitors?
  • We would aim to beat it.
  • How do I place an order?
  • Simply follow the online instruction in adding to your shopping cart or call one of our sales agents.
  • I have never purchased anything online or over the phone, is it secure?
  • Our encrypted secure software makes your shopping experience with Go Worktops Ltd more secure than if you had handed your card over in a restaurant.
  • Can I insure orders?
  • Most orders are insured in transit according to our terms and Conditions
  • Do you offer discounts if I order in quantity/bulk?
  • If possible
  • Is paying by credit card safe?
  • Payment can be placed on a credit card, this gives you total peace of mind. Any company who will not accept payment by credit card cannot guarantee delivery of goods. If you pay 10% deposit to order your kitchen and the company goes bust before delivery you have absolutely no comeback unless you have paid by credit card.
  • Please see the following article copied from a UK Consumer Protection site.
  • How are you going to pay for the goods or service?
  • It may be worth paying by credit card, especially if the goods or service you are buying is worth over £100 but no more than £30,000 and the credit limit on your card is no more than £25,000. The effect of using a credit card is that card issuer may be jointly liable with the supplier if you discover problems with goods or services purchased with the credit card. You may therefore wish to take the problem up with the credit card company. This may also help if you have purchased goods abroad. (If the goods prove to be faulty or are not delivered, for example, it is easier to claim against the credit card company in the UK than against the supplier through a foreign court.) If you have to pay a deposit, try and keep it as low as possible and check if it is refundable. Remember that the goods or services may come with a guarantee or warranty. For further information refer to the fact sheets Using guarantees and Warranties and extended warranties.
  • How do I Order and what happens next?
  • Simply select the relative wood type and sizes you require, click on “ADD TO SHOPPING CART” then click to “CHECKOUT” where, if required, you can amend, delete or progress your order, this will automatically take you to our 28 bit secure online encrypted host for you to enter your delivery and payment details. A confirmation email detailing your order will immediately be sent to you followed by an email when relevant with delivery details.
  • Installation

  • Do you fit in my area?
  • Yes we are a national company and fit all over UK mainland.
  • Where do you put these joints?
  • We try to position them as unobtrusively as possible.
  • Will you plumb in my sink/basin?
  • Sorry, over to your plumber for this one.
  • Will you connect my hob?
  • Sorry, talk to your electrician.
  • Should I be present when the tops are installed?
  • Yes please. At least at the end to approve them.
  • Can my wall/cupboard units be fitted in the meantime?
  • No, it’s best to leave them until after your worktops are fitted.
  • Delivery

  • How long till I receive my order
  • Most English deliveries take 3-5 working days. Scottish, Welsh and Home Counties on average 7-10 days. Deliveries are 8am – 6pm. Conditions of delivery are that an artic vehicle can park within close and safe proximity to the delivery address and that 2 able-bodied helpers are available to assist the driver who may be female to offload. Average worktop weights are from 70kg – 120kg. We must be informed in advance if this is not possible so that other arrangements regarding vehicle size may be made.
  • Can I specify a delivery date and time?
  • The order form allows you to specify a preferred Monday – Friday delivery date. As your order is shipped via a “fragile goods carrier” this may not tie in with their delivery circuit for your area so an alternatives will be offered. Unfortunately, traffic conditions, prior deliveries etc. prevent us from being able to tell you whether your delivery will be a.m. or p.m. Though, we are not in touch with the drivers they are advised to call you in advance where possible. Sometimes, signal network problems prevent this. Conditions of delivery are that an artic vehicle can park within close and safe proximity to the delivery address and that 2 able-bodied helpers are available to assist the driver who may be female to offload. Average worktop weights are from 70kg – 120kg we must be informed in advance if this is not possible so that other arrangements regarding vehicle size may be made.
  • Can I request a specific delivery time?
  • Yes though we may ask you to revise it when not possible to fulfill your preferred delivery date.
  • Do you deliver to Apartment Buildings?
  • In most circumstances we do.
  • What should I do if my merchandise is damaged when it arrives?
  • Either refuse the order or state clearly on the drivers delivery note
  • Can I track the progress of my order online?
  • Where possible we may be able to provide you with a tracking number.
  • How long will it take before my product is shipped?
  • Different products are different times. We aim to have all products with you within 3-5 working days and will advise when that is not possible
  • Do you deliver to post office box numbers?
  • No
  • Can I deliver to another address?
  • The delivery form allows you to specify the delivery address as a second address to the credit card holder’s actual address. This service is only possible, where the actual credit card holder has provided proof that the order is to be offloaded at an address other than where the credit card statement is registered. Conditions of delivery are that an artic vehicle can park within close and safe proximity to the delivery address and that 2 able-bodied helpers are available to assist the driver who may be female to offload. Average worktop weights are from 70kg – 120kg we must be informed in advance if this is not possible so that other arrangements regarding vehicle size may be made.
  • What’s involved with taking a Delivery?
  • Conditions of delivery are that an artic vehicle can park within close and safe proximity to the delivery address and that 2 able-bodied helpers are available to assist the driver who may be female to offload. Average worktop weights are from 70kg – 120kg we must be informed in advance if this is not possible so that other arrangements regarding vehicle size may be made.
  • What if Goods arrive Damaged?
  • We make every effort to see that your order arrives in the exact quality checked condition it left the mill. Goods are carefully packaged and end capped and when not on the mills own wagons are transported via fragile goods specialists. We advise you to thoroughly check your order on arrival. Any damage is usually evident by the condition of the packaging. You are under no obligation to accept damaged goods. Simply sign the drivers docket “Goods damaged not received” and they will be returned to be replaced and will be sent to you as soon as possible.
  • Product

  • How do you pack your product?
  • Depends on the type of product being delivered. It could be cardboard or bubble wrap or other suitable material. We will keep you updated with provisional delivery dates.
  • Where are your products produced?
  • All over the world.
  • Why are your prices so much cheaper than your competition?
  • Several reasons, high volume orders with the manufacturer, high discounts to the client, smaller margins to the company.
  • Is your entire inventory shown on your website?
  • Can I cut and prepare vegetables and food directly on the worktops?
  • To be safe use a chopping board.
  • Are you able to fit my sink/bowl into the worktop?
  • That depends on the type of sink. Please contact us to discuss your requirement or discuss it at the templating stage.
  • How should a sink/bowl be fixed to the worktop?
  • That depends on the type of sink or bowl and the type of worktop. In some cases they may be fixed by screwing into the worktop or preferably by mounting the sink in MDF.
  • Can a worktop be repaired if damaged?
  • Usually, yes both chips and scratches.
  • Could I add to my worktops later?
  • Yes although precise colour matching could be a problem.
  • Quote

  • Can you give me a quotation over the telephone?
  • When quoting for the supply and fitting of a complete worktop we would strongly prefer a sized sketch, scanned or emailed so that we all agree on exactly what was quoted for. Without that information it is extremely difficult to provide an accurate quote.
  • How accurate is the online estimate?
  • The end price will be as accurate as your sizes and supplied information.
  • Will you visit us to make templates?
  • Should all fittings be on-site at the time of the templating?
  • Yes please, most important.
  • Do I need to be present during your templating operation?
  • Yes please, to help with any queries that we may have.
  • On your online quote I don’t see a plan that matches my kitchen layout?
  • The outlines are only there to give us a very rough idea of your layout and do not influence your price at all. Simply click any outline just to get your quote started.
  • I want some options I don’t see on your online quote?
  • You can email a size sketch with all the details you wish to be priced for a more accurate quote.
  • Options

  • Do you supply sinks and hobs?
  • Certain Solid Surface worktops – particularly Corian – have matching sinks which can be ordered as part of a worktop installation. Other trade price sinks are available from our website www.kitchen-sinks-taps.co.uk
  • I don’t see the sink or tap that I want.
  • Simply email or call us with the details of your required sink or tap. See our sinks website display of branded sink and tap options.